Dec 8, 2020 | License & Activation
When a product license is downloaded to your iLok user account and activated, the license can’t be cancelled or refunded. If a license was sent to an iLok account and is still pending for activation in your iLok account, and a reclamation or a refund should be in...
Dec 7, 2020 | Purchase & Delivery
If for some reason you are not satisfied with your purchase, you have 14 days from the date the order was paid in full, to request a refund. A refund must be requested from, and authorized by, our customer service team within 14 days as per above. When a refund...
